Privacy Policy

Precision Controls, operating under the brand name PRECONS (“PRECONS”, “we”, “our”, or “us”), respects your privacy and is committed to protecting the personal information you share with us.

This Privacy Policy explains how we collect, use, store, disclose, and protect information when you visit the PRECONS Furnaces website, contact us, request a quotation or consultation, or otherwise communicate with us.

By using this website or providing your personal information to us, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

We may collect personal information that you voluntarily provide to us through website forms, email, telephone, WhatsApp, or other communication channels.

This information may include:

• Name

• Company or organisation name

• Email address

• Telephone or mobile number

• Country, city, or business location

• Product or service requirements

• Project or technical requirements

• Enquiry or message details

• Information submitted when requesting a quotation or consultation

• Any other information you voluntarily provide to us

As PRECONS primarily serves industrial and business customers, information submitted through the website may also include professional or business-related contact information.

2. Information Collected Automatically

When you visit our website, certain technical information may be collected automatically through cookies, server logs, analytics tools, and similar technologies.

This information may include:

• IP address

• Browser type

• Device type

• Operating system

• Referring website

• Pages viewed

• Date and time of access

• Approximate geographical location

• Website navigation and interaction information

• Other diagnostic or website performance information

We use this information primarily to understand website usage, maintain website security, improve performance, and enhance the visitor experience.

3. How We Use Your Information

We may use the information we collect to:

• Respond to enquiries and requests

• Provide product, technical, or commercial information

• Prepare quotations and proposals

• Schedule discussions or consultations

• Communicate regarding industrial furnaces, ovens, kilns, special equipment, and related services

• Understand customer requirements and provide customised solutions

• Provide after-sales or customer support

• Improve our products, services, website, and customer experience

• Analyse website traffic and visitor interaction

• Maintain the security and functionality of our website

• Keep records of business communications

• Comply with applicable legal, regulatory, accounting, or contractual requirements

• Send relevant business communications where permitted by applicable law

We do not use personal information for purposes that are materially different from those described in this Privacy Policy without an appropriate legal basis or additional notice where required.

4. Cookies and Similar Technologies

Our website may use cookies and similar technologies to ensure proper website functionality and understand how visitors use the website.

Cookies are small files stored on your device when you visit a website.

We may use cookies for purposes such as:

• Essential website functionality

• Website security

• Remembering user preferences

• Traffic and performance analysis

• Understanding visitor behaviour

• Measuring the effectiveness of website content and marketing activities

We may use third-party technologies, including website measurement, analytics, or tag-management services, to assist with these activities.

Where required by applicable law, non-essential cookies will be used only after obtaining appropriate consent.

You may also control or delete cookies through your browser settings. Disabling certain cookies may affect the functionality or performance of some parts of the website.

5. Contact Forms and Enquiries

When you submit an enquiry, quotation request, consultation request, or contact form through our website, we use the information you provide to understand your requirements and communicate with you.

Information submitted through an enquiry may be shared internally with relevant PRECONS personnel responsible for sales, engineering, project management, service, or customer support where necessary to respond to your request.

Please avoid submitting confidential, proprietary, sensitive, or unnecessary personal information through general website enquiry forms.

6. WhatsApp and Third-Party Communication Services

Our website may provide links or options that allow you to contact PRECONS through third-party communication platforms such as WhatsApp.

When you choose to use a third-party service, that service may independently collect and process information in accordance with its own privacy policy and terms.

PRECONS is not responsible for the privacy practices of third-party platforms that operate independently from us.

7. How We Share Information

We do not sell or rent your personal information.

We may share information where reasonably necessary with:

• Employees and authorised representatives of PRECONS

• Group companies, where relevant to your enquiry or project

• Website hosting and IT service providers

• Website maintenance and digital service providers

• Analytics and technology providers

• Email, communication, and business-support service providers

• Professional advisers such as auditors, consultants, or legal advisers

• Government authorities or regulatory bodies where disclosure is legally required

Service providers that process personal information on our behalf are expected to handle such information only for the purposes for which it has been provided and to maintain appropriate confidentiality and security safeguards.

8. International Visitors and Data Transfers

PRECONS serves customers and business contacts in India and international markets.

As a result, information submitted through our website or during business communications may be processed, accessed, or stored in India or in other countries in which our authorised service providers operate.

Where applicable, we take reasonable measures to ensure that international transfers of personal information are handled in accordance with applicable data protection requirements.

9. Data Security

We take reasonable administrative, technical, and organisational measures to protect personal information from:

• Unauthorised access

• Unauthorised disclosure

• Alteration

• Loss

• Misuse

• Destruction

However, no website, electronic communication, transmission method, or data-storage system can be guaranteed to be completely secure.

Users should therefore exercise reasonable care when transmitting information over the internet.

10. Data Retention

We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, including for:

• Responding to enquiries

• Managing customer and supplier relationships

• Processing quotations and projects

• Providing products and services

• Maintaining business and technical records

• Meeting warranty or after-sales requirements

• Resolving disputes

• Complying with legal, taxation, accounting, or regulatory obligations

When personal information is no longer reasonably required, we may securely delete, anonymise, or otherwise dispose of it in accordance with applicable requirements.

11. Your Privacy Rights

Depending on your location and the applicable data protection law, you may have rights relating to your personal information.

These may include the right to:

• Request information about how your personal data is processed

• Request access to personal information held about you

• Request correction of inaccurate or incomplete information

• Request deletion or erasure of information where applicable

• Withdraw consent where processing is based on consent

• Object to or restrict certain processing where applicable

• Request grievance redressal

• Exercise other rights provided under applicable data protection legislation

Requests will be considered and handled in accordance with applicable legal requirements.

To exercise a privacy-related right, you may contact us using the details provided in the Contact Us section below.

12. Marketing Communications

Where permitted by applicable law, we may use business contact information to communicate with existing or prospective customers regarding PRECONS products, services, technical capabilities, industry solutions, company updates, or related business information.

You may request that we stop sending marketing communications at any time by using an unsubscribe option where available or by contacting us directly.

Transactional, project-related, quotation-related, or other essential business communications may continue where necessary.

13. Third-Party Websites

Our website may contain links to external websites, social media platforms, messaging services, or other third-party services.

These websites and services operate independently and may have their own privacy policies and terms.

PRECONS does not control and is not responsible for the content, security, availability, or privacy practices of third-party websites.

We encourage visitors to review the privacy policies of third-party websites before providing personal information.

14. Children’s Privacy

The PRECONS website is intended primarily for businesses, professionals, industrial customers, suppliers, and individuals seeking information regarding our products and services.

Our services are not directed toward children, and we do not knowingly seek to collect personal information from children through this website.

If we become aware that personal information relating to a child has been collected in circumstances where appropriate consent or authorisation was required, we will take reasonable steps to address the matter in accordance with applicable law.

15. Applicable Data Protection Laws

We aim to handle personal information in accordance with applicable privacy and data protection requirements.

This may include, where applicable, requirements arising under India’s Digital Personal Data Protection Act, 2023, the Digital Personal Data Protection Rules, 2025, as the relevant provisions come into force, and other applicable Indian laws.

For visitors from other jurisdictions, additional privacy requirements may apply depending on the circumstances and applicability of the relevant laws.

16. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in:

• Our business practices

• Website functionality

• Technology

• Legal requirements

• Regulatory requirements

• Third-party services

The updated version will be published on this website with a revised Last Updated date.

We encourage visitors to review this Privacy Policy periodically.

17. Contact Us

If you have questions, concerns, requests, or complaints regarding this Privacy Policy or the way PRECONS handles personal information, please contact:

Precision Controls (PRECONS)
Email: info@precons.in
Phone: +91 98409 30370

Corporate Office:
No. 5, D’Silva Road
Mylapore, Chennai – 600004
Tamil Nadu, India

For privacy-related requests, please include sufficient information to help us identify and respond to your request. We may request reasonable verification before processing certain privacy requests.

PRECONS – Precision Controls
Industrial Furnaces | Industrial Ovens | Kilns | Special Equipment